Alura Business Solutions is searching for talented professionals to facilitate our continuous growth in the Information Technology Marketplace. We currently seek candidates to fill the available positions listed below.
If you feel your qualifications are a match for any these available positions, please follow the application instructions contained in the contact section for each posting.
If you would like to submit your resume or have questions regarding these positions, please email us your resume at: email@example.com.
Date Posted: October 28, 2013
This position performs the duties involved in computer technical support. These duties include responding to support
requests via the help ticket system and performing assigned projects. Projects and requests will involve computer setup &
configuration, hardware & software trouble shooting, following inventory procedures, some end user training, and
communication with vendors for product research and support. This person must be organized, have knowledge of
Microsoft Office/Operating Systems, VMware, Active Directory/Group Policy and comfortable learning new technology
skills as required. This person will provide support to the Level 1 – Support Analysts, if needed. The Network Administrator
will work with the entire company staff as well as Alura’s external customers. This position is required to take part in an on-call
rotation (1 week a month) and will be dispatched to customer sites to complete on-site work as needed. Some evening
and weekend work may be required for special events.
The candidate we are seeking is someone who can think quickly on their feet, adept at working around traditional
parameters to develop solutions for our technical problems. A track record demonstrating initiative and execution are vital
characteristics for any candidate pursuing this role.
Experience: 2-5 years of directly related experience. Excellent troubleshooting skills. Good communication skills (written, oral and listening). Strong multi-tasking skills. Must have ability to work independently as well as be a team player.
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