Alura Announcement – June 2012

June 4, 2012

Dear Customers,

Since day one, we at Alura Business Solutions have focused attention on exceptional customer service and long-term business relationships. As technology becomes ever more demanding and relied upon for day to day business operations, we are constantly reviewing, improving, and implementing ways to serve you better. As a result of our proactive approach, we have a few exciting changes to share with you.

I am happy to announce two management changes. Ryan Rosenkaimer has assumed the new position of Vice President at Alura. As Vice President, Ryan will be responsible for day to day operations, scheduling, and internal protocols. Over the past year and a half, Ryan has developed Alura’s internal systems as well as assumed and implemented management duties of our staff, technicians and facilities.

Elias Grim has assumed the new position of Director of Managed Services. Elias will be responsible for high level projects and the integration of new services into our customer’s infrastructure. Elias’ 15+ years of experience in the management of Information Systems allow him to run and continually develop our Managed Services offerings so that we are operating as efficiently as possible.

I would also like to announce the addition of a new network administrator, Michael Fiala, to our team. Mike joined us from NetCarrier and possesses over 10 years of telecom and IT infrastructure experience. As the need and demand for technology increases rapidly, we anticipate the addition of several technicians over the next year. Growth can be challenging, but as it is necessary, we ask for your patience as we continue to grow to serve our customers better.

Finally, we will be launching a new streamlined website on June 1, 2012. The new look will allow for quicker access to support functions, outline new service offerings, and in the near future, provide seamless integration with all support systems. I also invite you to follow our new social media sites (available on our website) for up to the minute news on service offerings and emerging IT topics.

We value your business as well as your feedback, so please feel free to contact me directly with any questions or concerns. As always, thank you for your confidence in us.


Jason Derstine, President
Alura Business Solutions, LLC

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Jason Derstine
Author: Jason Derstine
Jason founded Alura Business Solutions in 2003. He graduated from Temple University with a Bachelors of Science degree in Information Science and Technology and Business Administration. He has a strong background in many industries through years of experience in helping small businesses get the maximum return on their investment in their technology systems. Jason is responsible for long and short term customer planning, technology forecasting and keeping Alura on the cutting edge with the latest technologies. It is Jason’s goal to continue to provide quality and affordable technology solutions to all of our customers.